About Us

Royal Garrafon with Dolphin Encounter Isla Mujeres

Traveling to Cancun Mexico? this is and adventure of a life time that you should´t miss.
The dolphin Encounter program is an adventure that has been created for for all ages and this take place at one of the most spectacular natural aquarium, located at Isla Mujeres Mexico, a beautiful Island of the Mexican Caribbean, with these wonderful views of Cancun.
There nothing like swimming among these amazing creatures, at this natural aquarium that has a platform where you can stand on your feet and perform games like handshake, a kiss, and a hug, among some other games that the professional trainer will perform with them, to make this day an adventure of a lifetime.

Royal Garrafon with Dolphin Encounter Isla Mujeres

The meeting point is at the Marina Aquatours at Km 6.5 of the Hotels Zone, the ferry transportation in included, as part of you dolphin encounter at Isla Mujeres, just get onboard.
Once you arrive to the area the friendly staff will help you with your chain and they will provide you a short briefing of the area and the facilities.
Then you will be taken to the area where you where you will swim with the dolphins, and perform the different games among these amazing and friendly creatures, which are always excited to share their skills and companion.
Once you finish with this adventure you will be taken to the beach club called El Garrafon where you will enjoy the ALL INCLUSIVE open bar, Lunch, snorkel, bike lockers, showers, infinity swimming pool, lounge chairs.
After the amazing day a the beach club is time to retune to Cancun.

SCHEDULES:
10:30 AM, 12:00 PM, 13:30 PM, 15:30 PM

Meeting point:
The tour departs from the Marina in the Cancun hotel zone on the lagoon side or Playa Tortugas.

Tour Details

Tour Inclusions

Handshake, Kiss, Hand target
15 min briefing and 40 min in the water
Ferry Cancun - Isla Mujeres - Cancun
Continental breakfast, national open bar and lunch buffet at Garrafón Reef Park
This swim with dolphins program includes a handshake, a kiss and a hug.
Snorkel equipment, life jackets, kayaks, hammocks, pool, lockers and showers at Garrafón Park.

Tour Exclusions

Photos of your experience with the dolphins
Other activities in Cancun or Isla Mujeres
Meals and beverages in Dolphin Discovery Isla Mujeres (only available at Garrafón Park)
Ground transportation $15 USD.
Dock fee of $8.00 USD payable at check-in. Children from 4 years old pay dock fee.

Additional Information

To book 1-5 year olds please call us.
Dock fee of $8.00 USD payable at check-in. Children from 4 years old pay dock fee.
Kids younger than 8 years old must swim with a paid adult (+18). Infants swim free with 1 paying adult.
In Isla Mujeres, groups have a maximum of 20 people for a closer experience.
The use of life jacket is required in all water programs.
IMPORTANT: For the moment we are NOT receiving dollars in cash at our location (check in, restaurant, boutique and photos), we are getting pesos in cash and if you want to use an international credit or debit card, payments will be done in Mexican or US Currency.

Recommendations

For safety reasons pregnant women (5 months and up) can\'t participate in any of our aquatic programs. Women with less than 5 months into their pregnancy can participate in the Encounter program only if accompanied by another adult and after signing a Responsibility Form.
It is important to arrive 30 minutes before your program, remember you\'ll receive a short briefing before your swim.
If you have any health or physical problem please contact our call center before you make your reservation so we can provide you full information about our services.
Remember to use biodegradable sunscreen to protect your skin, the environment and marine species.
Bring towels and cash (for the moment we are not receiving dollars, just mexican pesos) for taxis, shopping, meals, etc.

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Royal Garrafon with Dolphin Encounter Isla Mujeres

Royal Garrafon with Dolphin Encounter Isla Mujeres

Royal Garrafon with Dolphin Encounter Isla Mujeres